Orders + Shipping Policy
DOMESTIC (AUSTRALIA ONLY)
If you’re located within Australia, we offer Sendle and Australia Post Express shipping services. Orders are dispatched from Melbourne.
All orders will be dispatched within 24-48 hours, except if placed over the weekend, your order will be dispatched the next business day.
*Please note, during peak periods there may be a slight shipping delay with your order - we appreciate your patience.
| LOCATION | COST (AUD) | ESTIMATED TIME |
| Australia |
Free express shipping for orders over $500 AUD $20 flat fee for all orders under $500 AUD |
1-4 business Days |
INTERNATIONAL
SARTORÉE offers International shipping with DHL Express On Demand Delivery with all DDP (Delivery Duties Paid).
| LOCATION | COST (AUD) | ESTIMATED TIME |
| International |
Free DHL Express service for orders over $1,000 AUD $100 AUD for all orders under $1,000 AUD |
4-9 business Days |
PRE-ORDERS
We try to ensure a balance of no-wastage when it comes to production, however we also want you to secure your desired item/s. Pre-Orders tend to sell out quite fast as we only offer limited numbers per Pre-order.
Shipping timeframes are based on estimates, and we will notify you if there will be a considerable delay in the expected delivery schedule.
All Pre-orders are charged immediately in advance. However, should you have a change of mind or circumstances you are welcome to cancel your pre-order as long as it is not within 7 days of the shipping time and the order has not been shipped yet. Once your order is shipped, we are unable to cancel your pre-order.